|1—Commit to employing a continuous cycle of performance improvement|
And start with the conduct of an end of year assessment against your planned priorities and performance goals and objectives
2—Execute a Process of Personal Continuous Improvement
Step 1: Conduct an end-of-year assessment of results achieved against your planned objectives and goals for the year: Grade the results achieved from your yearlong effort. Assign a grade to each result achieved using the system shared above.
Step 2: Conduct an end-of-year assessment of behavior exhibited throughout the year. Use the twelve keys to ask yourself important (and sometimes difficult) questions: Did I…?
|Step 3: Grade each of the behavioral categories shown above using the alphabet scale provided Step 4: Record your performance resultsStep 5: Analyze the underlying reasons for your successesStep 6: Analyze the underlying reasons for your failuresStep 7: Celebrate your successes Step 8: Acknowledge your failuresStep 9: Identify next year’s potential opportunitiesStep 10: Identify next year’s potential challengesStep 11: Use Key #1—Plan to Have a Great Year, to define your priorities and determine your performance goals and objectives for the coming yearStep 12: Review Keys 2 through 11 for ideas and best practices for action to pursue in the coming year|
3—Create a plan to monitor and track performance
Without data, the typical human being struggles mightily to understand his/her true performance. Your assessment of past successes and current capability can be obscured without performance data.
Take steps to monitor and capture critical areas of performance as follows: Identify the data critical to your performance needs, objectives, and goals Define the means of providing the data Create a simple means of capturing and recording the data Routinely compare your data against performance target; identify trendsTo illustrate, we offer some examples:
4—Conduct a quarterly assessment of performance to gauge progress
Too many people wait for the year’s end to remember they forgot to do what they intended. Life is too short. Check-in each quarter and review your performance against planned objectives and goals. Take actions and adjust behaviors as needed to amplify gains or otherwise adjust performance trajectory.
5—Periodically, conduct a one-week, personal time-motion study
Once or twice during the year, endeavor to keep a log of daily activity. Record activity in as little as fifteen-minute intervals. For each interval record activities and capture relevant notes. At the week’s end, add up the time spent in various activities and review your notes. What does the information tell you? What opportunities exist for improvement?
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